About the event
General information about the exhibitions
A journey into the final years of Vincent van Gogh's creative life. A breathtaking experience into the work of one of the greatest artists of all time.
Important NOTE:
This immersive show also addresses the final years and death of Vincent van Gogh, touching on psychological crises and existential burdens. Some of the content may be distressing for people with mental health conditions or those experiencing emotionally challenging life situations. Please decide for yourselves whether you wish to have this experience at this time.
"Immersive" describes an effect in which the viewer is immersed in a multimedia illusion of image and sound and perceives it as real. Using a 3D mapping projection system, content such as graphics, animations, images, or videos can be projected onto three-dimensional objects, creating a unique atmosphere.
Where is the event taking place?
For Berlin: New Media Art Center, Revaler Straße 99, 10245 Berlin (there are no car parking spaces on the RAW grounds)
For Munich: Utopia, Heßstraße 132, 80797 Munich
Duration of the visit
Each guest can determine the duration of their visit themselves. Please allow approximately 90 minutes for your visit.
Payment on site
Only cashless payments are accepted in our exhibitions (no cash).
Show in English
You don't understand German? No problem. For the immersive show you can simply borrow headphones at the entrance and enjoy the show in English. You can also easily scan our QR-Codes for the timelines and text boards with your cell phone and read along in English.
Guided tours
Guided tours are not offered. Due to the interactive and immersive nature of our exhibition, the focus is on independently exploring the world of the protagonists through all sensory experiences.
Photos & Videos
Photography and filming are permitted in the exhibitions for private use. Please do not use flash, tripods, or other equipment, and be careful not to disturb other visitors.
Commercial use of the photos is not permitted (in this case, please contact us by email).
VR glasses for people who wear glasses
Our VR headset experiences (including Metaverse) are also suitable for people who wear glasses.
Our on-site staff will assist you with all settings.
Lost and found
If you have forgotten something, please feel free to contact our team on site at the respective exhibition during opening hours.
Will strobe lights be used during the event?
No strobe lights will be used during this event. However, strobe lights will be used during the VR experience.
Are there restrooms at the venue?
The venue has toilets — please ask our staff on site for directions.
Our guests
Tickets for people with disabilities and their caregivers
Visitors with a severe disability ID card receive a ticket discount (see ticket provider).
If your ID card includes the symbol B, your companion will receive free admission (no separate ticket is required).
Please bring your disability ID card with you as proof of your disability status to your visit.
People with mobility impairments
Our exhibition rooms are accessible without barriers and can be visited with a wheelchair, walker or other mobility aids.
Parking spaces for people with disabilities are usually located in the immediate vicinity of the exhibition hall (please contact our team on site to use these parking spaces).
Please note: No wheelchairs are available for loan on site.
Deaf visitors or people with hearing impairments
We make the voiceover for the immersive show available for download in advance, so that the spoken content can be read or prepared independently of the visit.
The VR experiences are primarily musical and atmospheric. Spoken content plays a minor role; text versions of the VR content are not currently available.
Blind or visually impaired people
Our exhibitions are strongly visually oriented. The immersive show uses large-scale projections, changing lighting moods and light effects, which are a central part of the experience.
For blind visitors, therefore, acoustic and spatial impressions are paramount. We do not currently offer audio-descriptive guidance, tactile elements, or specially prepared content.
Even people with visual impairments can still experience the exhibition, particularly through music, sound, spatial awareness, and atmosphere. We recommend visiting with a companion to enhance the experience.
Indications of epilepsy or photosensitivity
The immersive show features changing light intensities, projections, contrasts, and some dynamic lighting effects.
People with light-sensitive epilepsy, severe light sensitivity, or similar health conditions should carefully consider whether the experience is suitable for them before visiting.
If in doubt, we recommend skipping certain program items or visiting accompanied by an adult.
Age rating
All ages are welcome to this experience! Children up to 6 years old can participate for free. Please note, however, that access with strollers/buggies is not possible.
Young visitors (under 6 years old)
Children under 6 years of age receive free admission and do not require a separate ticket.
Please note the age rating information on the website of the respective ticket provider.
Please also note that the premises are not accessible for strollers.
To the venue
Parking spaces
Unfortunately, there is no visitor parking available directly at the exhibition venues. Parking is available in public areas near our exhibition venues, some of which are paid parking spaces; please observe the applicable regulations.
Parking space for people with disabilities
Parking spaces for people with disabilities are available near the hall. Please inform our staff on site if you wish to use these parking spaces.
Indoor or Outdoor?
Our exhibitions take place indoors.
Cloakroom & Lockers
On site you will find a cloakroom and lockers for small luggage or valuables (without liability).
Stroller
For safety reasons, strollers are not permitted in the exhibition area. They can be left in the entrance area, subject to availability (no guarantee and no liability).
To ticketing
Where can I get tickets?
In the Fever app, available on Google Play and the Apple Store. At the Fever website.
Box office
Tickets can be purchased at the box office on site (cashless payment only). Please note that entry may not be guaranteed due to high demand. If all tickets are sold out online, no further tickets will be available at the box office.
We therefore recommend booking your tickets online in advance.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to someone else for free. You can simply tap "Transfer tickets" on your ticket in the Fever app. Please contact us if you need further assistance, please remember to include your ticket order number.
Rebookings / Refunds
Subject to availability, changes to the date and/or time are possible up to 48 hours before the start of your experience. Contact us in such a case, please provide your ticket ID. Refunds are not possible under any circumstances. You can find further information in our terms & conditions.
Delay to the booked time slot
It is recommended that you arrive within the time specified on your ticket. Entry within the following 15 minutes is possible, provided there is still availability in that time slot.
Add-On-Tickets (z.B. Metaverse-Tickets)
You can add our add-on tickets to your booking online or purchase them on-site during your visit. Entry can only be guaranteed with an online booking (due to potentially high demand).
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download the app from Apple App Store or from Google Play.
Please remember to log in using the same login method you used to make the purchase. You can also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app under the "Tickets" section. If you don't already have it installed, you can easily download it from the Apple Store or Google Play. Remember to log in with the same account you used to purchase your ticket. If you still can't find your ticket, contact us please.
Step Inside
Experience Art
Where Art Meets 
Step into Van Gogh’s World
360° Art You Can Feel
Art Meets 
